Help Center

Frequently Asked Questions

Answers to common questions about Cyra’s clinician-engineered, AI-enhanced home health EHR platform.

What is Cyra and who built it?

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Cyra is a home health EHR platform combining hands-on clinical experience with artificial intelligence engineering. The founders are both clinicians and AI software engineers, so the product reflects real care workflows powered by intelligent automation to reduce documentation burden and surface clinical risk early.

Do you offer a free trial?

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Yes. All new users receive a 30-day free trial with full access to core features—no credit card required and no long-term commitment. You can upgrade, downgrade, or cancel from the dashboard at any time.

Is my data secure and HIPAA compliant?

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Absolutely. Cyra was built with clinical workflows in mind and includes role-based access control, encrypted cloud storage, audit logs, and regular backups. Our infrastructure and practices are aligned with HIPAA requirements to protect patient data.

How does the AI in Cyra help me?

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Cyra’s AI components assist with:
  • Pre-filling clinical documentation based on previous patterns and current patient data.
  • Predictive risk scoring to flag potential deterioration or compliance gaps.
  • Automated visit reminders and smart scheduling suggestions.
These features were designed by clinicians who understand the tasks and engineers who build adaptive, learning systems.

Can I integrate Cyra with other systems?

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Yes. Cyra supports interoperability including EHR syncing, lab and pharmacy integrations, billing/export APIs, and a public API for custom extensions. The platform was built to plug into existing care ecosystems without forcing disruptive rip-and-replace migrations.

What happens after my trial ends?

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You’ll be prompted to choose a pricing plan (Solo Clinician or Agency/Group). Your data remains intact, and you can continue seamlessly. You can also pause or cancel—there are no long-term contracts.

Do you provide support and onboarding?

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Yes. All plans include access to our support team (built by clinicians and engineers) for onboarding help, integrations, and troubleshooting. Premium onboarding resources are offered for agencies to accelerate rollout.

Can I migrate existing patients and notes into Cyra?

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Yes. We offer tools and support for importing existing patient rosters, clinical notes, and care plans. Our team can assist with structured data migration to minimize disruption during onboarding.

Are there setup fees or hidden charges?

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No hidden fees. Pricing is transparent—what you see is what you pay. The 30-day trial is fully featured, and after that you choose the plan that fits your size without surprise add-ons unless you explicitly enable optional services.

How do I get started?

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Click “Start Free Trial” on the pricing page, create your account, and follow the guided setup. You can onboard your first patients in minutes with templated workflows and AI-assisted documentation.

Need more help?

Our founders and support team are clinicians and AI engineers—reach out directly for tailored help with onboarding, workflow configuration, or integrations.

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Ready for the best and affordable Home Health EHR?

No downloading or installing needed. Cyra is online and cloud-based.